Restaurant Operations Manager

1 week ago


Campbell River, British Columbia, Canada RK Pizza Inc. DBA Local Pizza Full time
Job Description

We are seeking a highly skilled Restaurant Operations Manager to join our team at RK Pizza Inc. DBA Local Pizza.

Job Summary:

  • Lead and manage the daily operations of our restaurant, ensuring seamless service delivery and maintaining high-quality standards.

Key Responsibilities:

  1. Supervise and coordinate activities of staff who prepare and portion food, promoting efficient workflows and maximizing productivity.
  2. Train staff in job duties, sanitation, and safety procedures, fostering a culture of excellence and customer satisfaction.
  3. Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory management.
  4. Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  5. Prepare budget and cost estimates, analyzing financial data to inform operational decisions.
  6. Address customers' complaints or concerns, providing exceptional service and resolving issues promptly.
  7. Maintain records of stock, repairs, sales, and wastage, tracking key performance indicators and identifying areas for improvement.
  8. Prepare and submit reports, communicating progress and insights to senior management.

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in food service leadership roles

Work Setting:

  • Fast-paced environment with tight deadlines
  • Combination of sitting, standing, walking, and physical demands

Personal Suitability:

  • Client focus and excellent communication skills
  • Efficient interpersonal skills and flexibility
  • Ability to work under pressure and lead teams effectively

Salary:$40,000 - $50,000 per year

Hours:35 to 40 hours per week

Language:English



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