Customer Service Representative

2 weeks ago


Brampton, Ontario, Canada JET IMMIGRATION LTD. Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at JET IMMIGRATION LTD. The ideal candidate will have excellent communication skills, a strong ability to work under pressure, and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Answer written and oral inquiries from clients in a timely and professional manner.
  • Provide information and support to customers, ensuring their needs are met and exceeded.
  • Assess client feedback, enquiries, and complaints to deliver meaningful information and services.
  • Perform general office duties, including maintaining and managing digital databases.
  • Consult with clients after sale to provide ongoing support and ensure customer satisfaction.

Requirements:

  • Secondary (high) school graduation certificate.
  • Experience an asset, but not required.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Excellent attention to detail and ability to work under pressure.
  • Fluency in English.

Work Environment:

The successful candidate will work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service. The ideal candidate will be able to work independently and as part of a team, with a strong ability to multitask and prioritize tasks.



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