Customer Service Representative
2 weeks ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at JET IMMIGRATION LTD. The ideal candidate will have excellent communication skills, a strong ability to work under pressure, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Answer written and oral inquiries from clients in a timely and professional manner.
- Provide information and support to customers, ensuring their needs are met and exceeded.
- Assess client feedback, enquiries, and complaints to deliver meaningful information and services.
- Perform general office duties, including maintaining and managing digital databases.
- Consult with clients after sale to provide ongoing support and ensure customer satisfaction.
Requirements:
- Secondary (high) school graduation certificate.
- Experience an asset, but not required.
- Ability to work in a fast-paced environment with tight deadlines.
- Excellent attention to detail and ability to work under pressure.
- Fluency in English.
Work Environment:
The successful candidate will work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service. The ideal candidate will be able to work independently and as part of a team, with a strong ability to multitask and prioritize tasks.
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