Banking Professional

1 week ago

Mirabel, Canada National Bank Full time
About the Role

This is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.

Your Key Responsibilities
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and Automated Banking Machines (ABMs).
  • Listen to clients' needs and resolve situations that may be complex.
  • Give advice and offer transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships.
  • Ensure client satisfaction and engagement.
  • Refer your clients to your specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.
About Your Team

You will work with a team of experts specialized in investment, credit, mortgage financing and more.

Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love.

We rely on our colleagues to share knowledge and help each other.

Career Opportunities

After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you.

For example, you could advance in the same role, get promoted or move to another region or branch.

We offer many career opportunities and encourage internal mobility.

Prerequisites
  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.
Language

French

Skills

Accountability, Brand Ambassadorship, Business Development, Client-focused, Customer Relationship Management, Detail-oriented, Digital literacy, Driving Results, Emotional Intelligence, Empathy, Humility, Learning Agility, Oral Communication, Teamwork

Your Benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.

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