Director of Client Services

4 days ago


Montreal, Quebec, Canada Evolving Web Full time
About the Role

Evolving Web is seeking a seasoned professional to join our leadership team as a Director of Client Services. This strategic role requires a proven track record of successfully managing client relationships and driving business growth.

Key Responsibilities
  1. Client Relationship Management: Develop and maintain strong relationships with senior-level clients, identifying opportunities for growth and ensuring exceptional client service.
  2. Account Management: Oversee the account management team, providing guidance and support to ensure seamless delivery of services and exceptional client satisfaction.
  3. Business Development: Collaborate with the sales team to identify new business opportunities and develop strategies to drive revenue growth.
  4. Team Leadership: Lead and motivate a high-performing team, providing coaching and development opportunities to ensure continued excellence.
  5. Financial Management: Work closely with the finance team to develop and manage client budgets, forecasts, and financial reports.
  6. Strategic Planning: Contribute to the development of the company's strategic plan, ensuring alignment with business objectives and client needs.
Requirements
  1. 8-10 years of agency experience with a proven track record of client relationship management and business growth.
  2. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
  3. Strong business acumen, with the ability to analyze financial data and develop strategic plans.
  4. Experience managing a team, with a focus on leadership, coaching, and development.
  5. Ability to work in a fast-paced environment, with a focus on delivering exceptional results.
What We Offer
  1. A collaborative and dynamic work environment, with a focus on continuous learning and growth.
  2. A competitive salary and benefits package, with a focus on work-life balance.
  3. Opportunities for professional development and advancement, with a focus on leadership and business growth.


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