Banking Center Associate Relationship Banker
6 days ago
About Webster Bank
Webster Bank is a leading commercial bank that has been serving its clients and communities since 1935. Our focus is on putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals.
Our Values
We are guided by our core values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence. These values set us apart as a bank and as an employer.
Job Summary
The Associate Relationship Banker role is a key position in our Banking Center team. As a Relationship Banker, you will provide exceptional customer service and support to our clients, helping them achieve their financial goals. You will process customer transactions, offer financial products and services, and build strong relationships with our clients.
Responsibilities
- Respond to customer needs in a timely and accurate manner, capitalizing on available resources and tools.
- Evaluate customer needs and offer appropriate financial products and services through needs-based conversations.
- Perform routine teller transactions, such as deposits, withdrawals, check cashing, loan payments, and other transactions.
- Achieve and exceed individual and team goals in sales, service, and operations.
- Maintain compliance with Federal and State regulations, as well as bank policies and procedures.
- Meet and exceed branch audits and operations evaluation requirements.
Requirements
- High School Diploma or GED is required; candidates with advanced degrees (Associates and/or Bachelor's) are preferred.
- 6 months to 2 years of job experience in cash handling and customer service; needs-based sales experience and banking experience are preferred.
- Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours. Travel may be required to alternate Banking Centers.
- Self-starter and highly motivated.
- Working knowledge of all products and services.
- Keeps current with all systems used for branch transaction processing.
- Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
Compensation
The estimated salary range for this position is $ to $ USD an hour. Actual salary may vary up or down depending on job-related factors, including knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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