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Banking Center Associate Relationship Banker

2 months ago


Vancouver, British Columbia, Canada Webster Bank Full time

About Webster Bank

Webster Bank is a leading commercial bank that has been serving its clients and communities since 1935. Our focus is on putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals.

Our Values

We are guided by our core values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence. These values set us apart as a bank and as an employer.

Job Summary

The Associate Relationship Banker role is a key position in our Banking Center team. As a Relationship Banker, you will provide exceptional customer service and support to our clients, helping them achieve their financial goals. You will be responsible for processing customer transactions, offering financial products and services, and building strong relationships with our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and accurate manner.
  • Evaluate customer needs and offer personalized financial solutions to meet their goals.
  • Process customer transactions, including deposits, withdrawals, and loan payments.
  • Meet or exceed sales, service, and operations goals.
  • Maintain compliance with federal and state regulations, as well as bank policies and procedures.
  • Participate in branch audits and operations evaluations.

Requirements

  • High school diploma or equivalent required; advanced degrees preferred.
  • 6 months to 2 years of experience in cash handling and customer service; needs-based sales experience and banking experience preferred.
  • Ability to work a flexible schedule, including weekends and extended hours.
  • Self-starter with strong customer service skills and ability to work in a team environment.
  • Working knowledge of banking products and services.
  • Ability to maintain current knowledge of branch transaction processing systems.

Equal Employment Opportunity

Webster Bank is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.