Early Intervention Counsel

1 month ago


Calgary, Alberta, Canada Law Society of Alberta Full time
Job Title: Early Intervention Counsel

The Law Society of Alberta is seeking a highly skilled and experienced Early Intervention Counsel to join our team. As a key member of the Early Intervention department, you will play a critical role in reviewing information received, communicating decisions and reasons to complainants, and providing coaching and educational resources to lawyers.

Key Responsibilities:
  • Review information received and conduct a review under s.53 of the Legal Profession Act and the Law Society Rules according to established processes and timelines.
  • Research and gather additional information required to arrive at a decision.
  • Review complaints and either resolve them, refer them into the Conduct stream, or dismiss them as a delegate of the Executive Director.
  • Make informed decisions relative to process and needs.
  • Communicate decisions and reasons to complainants.
  • Communicate with lawyers about client service and practice improvements.
  • Identify risk and trends and provide recommendations to management.
  • Remain diplomatic, professional and nonjudgmental when communicating with complainants and lawyers.
  • Prepare dismissals and other correspondence and complete risk assessments as required.
  • Work collaboratively with Conduct Counsel, Legal Counsel, Practice Management Counsel and other Law Society staff to identify appropriate actions.
  • Engage the Investigations department to gather relevant information, as needed.
  • Communicate professionally with key internal and external stakeholders and respond to requests for information in a timely manner.
  • Develop and maintain working knowledge of the Legal Profession Act, the Rules of the Law Society and the Code of Conduct, as it pertains to conducting the assessment process.
Qualifications:
  • Minimum of 5 years of experience in private practice with significant client exposure in broad areas of law.
  • Member of the Law Society of Alberta, or eligible for membership.
  • Proven problem-solving skills, with the ability to communicate with people diplomatically, tactfully, fairly, and effectively.
  • Excellent written and verbal communication skills.
  • Proven ability to excel in a busy and demanding environment.
  • Interest-based mediation training is considered an asset.
  • Ability to plan and prioritize workloads, work under pressure, and adhere to strict deadlines.
  • Experience in applying the Law Society's threshold test for discipline or similar regulatory test is an asset.
  • Interested in and capable of growing to meet additional challenges that may be added to this position over time.
What We Offer:
  • Comprehensive compensation package including employer-funded benefits and group RRSP plan contributions.
  • Work-life balance benefits that allow you to balance your career and personal commitments.
  • Access to a free onsite gym and tenant lounge.
  • Private Reflection Rooms to observe religious or cultural beliefs, meditate or take a mental health break.
  • Professional development opportunities.

We offer a flexible hybrid working environment. In-office attendance is required on Tuesdays, Wednesdays and Thursdays, with the option to work remotely on Mondays and Fridays. You are also more than welcome to continue to work four or five days in the office if that is your preference.



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