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Clinical Specialist

2 months ago

Halifax, Nova Scotia, Canada Medtronic Full time
About the Role

We are seeking a highly skilled Clinical Specialist to join our team at Medtronic. As a Clinical Specialist, you will play a critical role in supporting the clinical development and education of our defined products and technology.

Key Responsibilities
  • Support the implementation of policies and procedures related to clinical and operational decision-making.
  • Train and educate investigators/customers on the proper use of our medical products and technology.
  • Conduct on-site education and consulting to ensure the best possible outcomes and service for our customers.
  • Partner with sales colleagues to develop and execute plans for sales within one or more business units.
  • Participate in conventions, forums, and meetings to increase product awareness.
  • Work closely with Clinical Lead, Clinical Management, and Regional Sales team to provide customer case and sales support.
  • Identify and facilitate execution on growth opportunities with Sales and Clinical Support Team.
  • Serve as a technical resource to support sales of a specific medical product or solution.
  • Responsible for reporting complaints and Adverse Drug Reactions (ADR).
  • Provide leadership and direction in all aspects of the establishment, implementation, promotion, and administration of clinical education activities.
  • Develop and execute clinical education programs designed to enhance user competencies.
  • Cultivate close relationships with strategic business partners, including all training centers and opinion leaders.
  • Provides new employee training on products, technology, and materials.
  • Assist in developing objectives and programs for marketing and selling our products.
  • Provides nursing and/or medical expertise in the development, implementation, and case reports, journal articles, and clinical reports from clinicians.
  • Plan, direct, and coordinate educational workshops and other programs, events, and activities.
  • Leads efforts to place speakers on podiums at key conferences.
  • Work with other departments to establish priorities for company direction, new product development, and customer satisfaction.
  • Education reporting requirements (Must document all clinical support and education).
Requirements
  • KNOWLEDGE/EDUCATION
    • High School Diploma or GED
    • Associate degree, or;
    • Bachelor's degree
    • A Bachelor's degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.
  • JOB EXPERIENCE
    • Minimum 6 years of work experience in the healthcare or engineering field, with a High School Diploma or GED, or
    • Minimum 4 years of work experience in the healthcare or engineering field, with an Associate degree, or;
    • Minimum of 2 years of work experience in the healthcare or engineering field, with a bachelor's degree, or;
    • Minimum 3 years of any prior professional experience, with a bachelor's degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.
  • Nice to Have
    • Background in Nursing Education or tech would beneficial
    • Minimum of 5 years of experience in healthcare related Sales and/or Marketing experience
    • Strong knowledge of the healthcare system (National, Provincial and/or Regional level)
    • Medical device experience
  • SKILLS/COMPETENCIES
    • Ability to develop and present educational programs and/or workshops
    • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
    • Skill in organizing resources and establishing priorities
    • Knowledge of adult education and communication principles and practices
    • Outstanding interpersonal, verbal and written communication skills and the ability to communicate and work effectively within a diverse community.
    • Desire to help others
    • Composed under stress
    • Strategic planning skills
    • Strong communication skills
    • Advanced knowledge and understanding of nursing and/or medical principles, methods, and procedures
    • Ability to develop, implement and evaluate clinical education methodologies and assessment instruments
    • Ability to organize, prioritize and schedule work assignments
    • Working knowledge of conflict resolution and mediation principles and techniques
    • Must have a valid driver's license with no restrictions.
    • Bilingualism