Customer Service Expert
3 days ago
A leading distributor of commercial print and business papers, graphic solutions, sign & display equipment, and materials, and packaging supplies.
We are a family-owned company based in Vaughan, Ontario, with 16 regional locations that include custom manufacturing facilities and product showrooms. We're currently looking for a full-time Customer Service Representative to join our team.
Your Key Responsibilities:
- Provide detailed product information to customers and suggest substitutions for efficient pricing.
- Input customer orders into the system and assist with e-commerce orders.
- Ensure timely printing of invoices and coordinate with the warehouse for product delivery.
Requirements:
- Minimum 1-3 years' experience in sales and customer service.
- Strong communication skills and proficiency in MS Office.
- Ability to work on a computer for extended periods and manage multiple projects simultaneously.
Working Conditions:
- Able to work in a busy office environment with occasional weekend and/or evening work.
- May experience stress due to deadlines and concentration requirements.
We offer a competitive salary of $45,000-$60,000 per year, depending on experience, as well as benefits including dental care, employee assistance program, extended health care, life insurance, on-site parking, paid time off, tuition reimbursement, and vision care.
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