Systems Support Specialist for Loan IQ

3 days ago


Montreal, Quebec, Canada QUANTEAM - North America (RAINBOW PARTNERS Group) Full time
About Quanteam

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants collaborates across 10 international offices.


Job Overview

We are seeking an experienced Systems Support Specialist to join our team in Montreal, Canada. The successful candidate will be working with Loan IQ for one of our clients, an investment bank.


About the Role

The department provides IT solutions to the business line for structured finance, trade finance, and securitization activities, covering financing products such as loans, letters of credit, discount loans, guarantees, banker acceptances, and commercial papers.

The department is responsible for the daily operation of core vendor systems as well as in-house applications and downstream interfaces to money transfer, general ledger, money market funding, risk, and compliance systems.

The ideal candidate will have experience in SQL, ability to troubleshoot complex technical and functional issues, track record of delivering continual improvements and automations, and a Bachelor's Degree in computer science, engineering, or equivalent job experience.


Key Responsibilities
  • Review and provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command.
  • Ensure timely reporting of production status to client and IT management.
  • Partner with support teams (NY/Bangalore/Paris) on release management.
  • Manage the Client Relationship with the end-user community in an effective manner.
  • Communicate with users regarding application outages and upcoming events such as a release, a project, etc.

Requirements

To be successful in this role, you must have:

  • Experience in SQL.
  • Ability to troubleshoot complex technical and functional issues.
  • Track record of delivering continual improvements and automations.
  • Bachelor's Degree in computer science, engineering, or equivalent job experience.

Estimated Salary Range

The estimated salary range for this position is between $60,000 and $90,000 per year, depending on qualifications and experience.


About the Location

This role is based in Montreal, Canada, with opportunities for remote work.



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