IT Support Specialist for Loan IQ
5 days ago
Quanteam - North America (RAINBOW PARTNERS Group) is a leading consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants collaborates across 10 international offices.
We are seeking an IT Support Specialist for Loan IQ to join one of our clients, an investment bank set in Montreal. The department provides IT solutions to the business line for structured finance, trade finance, and securitization activities, covering financing products such as loans, letter of credits, discount loans, guarantee, banker acceptances, and commercial papers.
The successful candidate will be responsible for reviewing and providing timely resolution of functional and technical issues, reporting incidents to the appropriate chain of command, and ensuring timely reporting of production status to client and IT management. You will also partner with support teams on release management and manage the Client Relationship with the end-user community in an effective manner.
In this role, you will communicate with users regarding application outages and upcoming events, understand the regulatory environment and constraints, and ensure disaster recovery plans are documented and tested at least two times per year.
Key requirements include experience in SQL, ability to troubleshoot complex technical and functional issues, track record of delivering continual improvements and automations, and a Bachelor's Degree in computer science, engineering, or equivalent job experience.
As an IT Support Specialist for Loan IQ, you can expect a competitive salary of approximately $85,000 - $110,000 per year, depending on your experience and qualifications.
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