Restaurant Operations Manager

2 weeks ago

Esquimalt, British Columbia, Canada A&W Restaurants Inc Full time

A&W Restaurants Inc. is seeking a skilled Assistant Restaurant Manager to join our team in Victoria, BC. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring high-quality service, and maintaining a safe and healthy work environment.

Key Responsibilities:

  • Manage daily restaurant operations, including scheduling staff, assigning tasks, and maintaining inventory control.
  • Ensure compliance with A&W standards, Provincial WCB regulations, and Employment and Health regulations.
  • Train and develop staff, including conducting performance evaluations and providing coaching and feedback.
  • Manage financial aspects of the restaurant, including accounting, cash handling, and cost control.
  • Provide exceptional customer service, ensuring a high level of satisfaction and loyalty.

Requirements:

  • 3 years of experience in a restaurant supervisory role.
  • Strong interpersonal and leadership skills.
  • Expertise in all restaurant positions.
  • Complete knowledge of restaurant operating systems and standards.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Preferred Skills:

  • Acceptable oral and written English communication skills.
  • Acceptable mathematical skills.
  • Ability to train and coach others in a hands-on approach.
  • Competent in Microsoft Office applications, including Word, Excel, and Outlook.

Physical Demands:

  • Standing and walking for extended periods.
  • Some heavy lifting.

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