Restaurant Operations Manager
3 weeks ago
A&W Restaurants Inc. is seeking a skilled Assistant Restaurant Manager to join our team in Victoria, BC. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring high-quality service, and maintaining a safe and healthy work environment.
Key Responsibilities:
- Manage daily restaurant operations, including scheduling staff, assigning tasks, and maintaining inventory control.
- Ensure compliance with A&W standards, Provincial WCB regulations, and Employment and Health regulations.
- Train and develop staff, including conducting performance evaluations and providing coaching and feedback.
- Manage financial aspects of the restaurant, including accounting, cash handling, and cost control.
- Provide exceptional customer service, ensuring a high level of satisfaction and loyalty.
Requirements:
- 3 years of experience in a restaurant supervisory role.
- Strong interpersonal and leadership skills.
- Expertise in all restaurant positions.
- Complete knowledge of restaurant operating systems and standards.
- Ability to work in a fast-paced environment and adapt to changing situations.
Preferred Skills:
- Acceptable oral and written English communication skills.
- Acceptable mathematical skills.
- Ability to train and coach others in a hands-on approach.
- Competent in Microsoft Office applications, including Word, Excel, and Outlook.
Physical Demands:
- Standing and walking for extended periods.
- Some heavy lifting.
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