Rug Store Operations Manager
4 weeks ago
Job Title: Rug Store Operations Manager
Job Summary: We are seeking a highly skilled and experienced Rug Store Operations Manager to join our team at Tabrizi Rugs. As a key member of our management team, you will be responsible for overseeing the daily operations of our floor coverings and draperies store, ensuring that we provide exceptional customer service and maintain a high level of sales performance.
Key Responsibilities:
- Plan and organize daily operations to meet sales targets and customer demands
- Manage a team of 3-4 staff members, providing guidance and support to ensure they are equipped to provide excellent customer service
- Study market research and trends to determine consumer demand and competitor activity, informing our sales and marketing strategies
- Determine merchandise and services to be sold, ensuring that we offer a wide range of products to meet customer needs
- Implement price and credit policies, ensuring that we maintain a competitive edge in the market
- Locate, select, and procure merchandise for resale, ensuring that we offer high-quality products to our customers
- Develop and implement marketing strategies to drive sales and increase customer engagement
- Plan budgets and monitor revenues and expenses, ensuring that we maintain a healthy financial position
- Resolve issues that may arise, including customer complaints and supply shortages, ensuring that we provide a positive customer experience
Requirements:
- 3-5 years of experience in a retail or wholesale establishment, with a proven track record of sales performance and customer service
- Strong leadership and management skills, with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
- Strong analytical and problem-solving skills, with the ability to make informed decisions
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- Collaborative and dynamic work environment
- Free parking available
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