Retail Store Operations Manager

4 weeks ago


Bedford, Quebec, Canada Tabrizi Rugs Full time
About Us

Tabrizi Rugs is a leading retailer of high-quality floor coverings and draperies, serving customers with exceptional service and a wide range of products.

Job Summary

We are seeking a skilled Retail Store Operations Manager to oversee the daily operations of our store. This role involves managing staff, planning sales strategies, and ensuring customer satisfaction.

Key Responsibilities
  • Plan and organize daily store operations, including inventory management and visual merchandising.
  • Lead and motivate a team of sales associates, providing coaching and guidance to ensure excellent customer service.
  • Analyze market trends and competitor activity to inform sales strategies and drive business growth.
  • Determine merchandise and services to be sold, based on customer demand and sales data.
  • Implement pricing and credit policies, ensuring compliance with company guidelines.
  • Locate and procure high-quality merchandise for resale, maintaining strong relationships with suppliers.
  • Develop and execute marketing campaigns to attract new customers and retain existing ones.
  • Manage budgets, track revenues and expenses, and make data-driven decisions to optimize store performance.
  • Maintain a safe and efficient work environment, resolving issues promptly and professionally.
Requirements
  • 3-4 years of retail management experience, preferably in a similar industry.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing employee engagement.
  • Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with staff, customers, and suppliers.
  • Knowledge of retail software, including point-of-sale systems, inventory management tools, and database software.
Working Conditions

This role requires frequent walking, standing, and lifting, as well as prolonged periods of sitting and computer use.

Salary Information

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience and qualifications.



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