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Rug Store Operations Manager

1 month ago


Bedford, Quebec, Canada Tabrizi Rugs Full time

Job Title: Rug Store Operations Manager

Job Summary: We are seeking a highly skilled and experienced Rug Store Operations Manager to join our team at Tabrizi Rugs. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that we provide exceptional customer service and maintain a high level of sales performance.

Key Responsibilities:

  • Plan and organize daily store operations to ensure efficient and effective use of resources.
  • Manage and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Study market research and trends to determine consumer demand and develop strategies to meet customer needs.
  • Determine merchandise and services to be sold, including selecting and procuring products for resale.
  • Implement price and credit policies, and develop and implement marketing strategies to promote sales.
  • Plan budgets and monitor revenues and expenses to ensure financial performance.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Recruit, hire, and supervise staff and/or volunteers, and conduct performance reviews to ensure high levels of performance.

Requirements:

  • 3-4 years of experience in a retail or sales management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • Free parking available.