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Claims Investigator
2 months ago
We're looking for talented individuals who share our purpose and values. If you're driven, compassionate, and eager to make a difference, we want to hear from you.
**What We Offer:**
* Employee-centric benefits, including Group RRSP, health, dental, and life insurance
* Ongoing training and development
* Agile working environment with options for remote, in-office, or hybrid work arrangements
* Dress for your day policy promoting a relaxed dress code
* Career advancement potential locally, nationally, and internationally
**Position Summary:**
We're currently recruiting for a Desk Adjuster to join our Inside Claims Commercial Lines team in Ontario. This role can be in-office, hybrid, or fully remote.
**Responsibilities:**
* Investigate, evaluate, negotiate, and settle commercial and personal lines claims on the desktop using various techniques and systems
* Direct field adjusters on a task basis as required
* Participate in ensuring accurate recording, reporting, and presentation of files
**Requirements:**
* 2 years of technical experience in an insurance claims environment
* Post-secondary education in an insurance-related field working towards full license and CIP designation
* Knowledge of commercial and personal lines in both Property and Auto PD
* Ability to conduct telephone investigations, evaluate, negotiate, and settle first and third-party commercial lines claims
* Proficient in maintaining accurate and detailed activity, transaction, and reserve records
* Advanced computer skills, including Office 365 and Windows 10
* Excellent communication skills
* Must be a team player with a strong commitment to quality and customer service
* Licensed in multiple provinces, including Alberta and British Columbia, or if unlicensed, the ability to obtain license preferred
* French/English bilingualism would be considered an asset
**Additional Information:**
We thank all applicants for their interest in Crawford & Company. However, only those selected for an interview will be contacted.
Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.
Crawford & Company is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford's own policies.
If you have an accommodation need, please email us as soon as possible to make appropriate arrangements.
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