Catastrophe Claims Investigator

4 weeks ago


Mississauga, Ontario, Canada Crawford & Company Full time

Position Summary

We are seeking a Catastrophe Claims Investigator to join our WorkForce Advantage team in Ontario.

The successful candidate will investigate, evaluate, negotiate, and settle CAT claims by telephone and/or on the field.

The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As a Catastrophe Claims Investigator, you will be part of our roster to be contacted and placed on a contract with our clients based on availability and fit.

You will be an employee of Crawford & Co. but will be working at other insurance company offices/sites (remotely).

The role will be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

Requirements

  • 3+ years of technical claims handling experience in a catastrophe environment
  • Valid Provincial Adjusters Licence and/or CIP Designation is required
  • Ability to work in a fast-paced, high-pressure environment
  • Must be able to travel on short notice and remain on location for indefinite periods
  • In most cases, Catastrophe Adjusters are responsible for their own travel and living expenses while on assignment
  • Ability to climb and be able to lift up to 40 lbs
  • Licenses & Certifications recommended
  • Knowledge of Xactimate/Xactware preferred
  • Knowledge of Mitchell preferred for auto adjusters
  • High school diploma
  • Minimum 3 years experience
  • Good communication skills, organizational ability, technical knowledge, and computer skills

Additional Information

We thank all applicants for their interest in Crawford & Company. However, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer.

Crawford is strongly committed to diversity within its community. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

We encourage freedom of association, fair compensation, and labour practices and avoid child labour.

Crawford is committed to identifying and removing any discriminatory policies and practices found in the recruitment, selection, and hiring, promotion, training, retention, and termination of employees in all levels and categories of employment.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford's own policies, a request for accommodation will be considered throughout the hiring process.

Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position.



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