Hotel Front Desk Associate
16 hours ago
The ideal candidate will possess excellent communication and organizational skills, with the ability to multitask in a fast-paced environment.
About Four Points by SheratonFour Points by Sheraton is a globally recognized hotel brand that offers comfortable accommodations and exceptional service to our guests.
We are seeking a highly motivated and detail-oriented Hotel Front Desk Associate to join our team.
Job SummaryThis role is responsible for providing exceptional customer service, handling guest arrivals and departures, and maintaining accurate records of room assignments and guest information.
Main Responsibilities- Guest Service: Greet and register arriving guests, assign rooms, and provide information about hotel services and amenities.
- Front Desk Operations: Manage front desk operations, including handling guest requests, resolving issues, and maintaining accurate records of guest information.
- Cash Handling: Handle cash and credit transactions, balance cash, and complete financial reports.
- Communication: Answer phone calls, respond to emails, and communicate effectively with guests and colleagues.
To be successful in this role, you must have:
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with guests and colleagues in a professional manner.
- Organizational Skills: Ability to multitask, prioritize tasks, and maintain accurate records.
- Cash Handling: Experience with cash handling and basic math calculations.
- Team Player: Willingness to work collaboratively as part of a team to achieve common goals.
In return for your hard work and dedication, we offer:
- Competitive Salary: $45,000 - $55,000 per year, depending on experience.
- Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
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