Optical Sales Consultant

3 weeks ago

Prince Albert, Saskatchewan, Canada FYidoctors Full time
Why Consider This Opportunity:

At FYidoctors, we prioritize the well-being of our patients and are proud to be a trusted name across Canada and the USA. Our commitment to health is at the forefront of our operations, and our doctor-led model has enabled us to expand from 30 locations to over 350 in just 15 years.

Our team, now exceeding 3,000 dedicated professionals, is our greatest asset, serving countless valued patients throughout North America daily. We strive to create a positive and supportive workplace where everyone can flourish and advance in their careers.

By becoming part of FYidoctors, you will contribute to making a significant difference in people's lives while enjoying a fulfilling work environment.

Benefits of Working Here:

Competitive compensation with potential quarterly bonuses (for qualifying clinics) Comprehensive benefits package, including exceptional optical coverage Opportunities for rapid growth, ensuring a dynamic and rewarding workplace A collaborative workplace culture that promotes teamwork Continuous training and development to support your career advancement

Your Role:

We are seeking an enthusiastic individual to become our newest Eyewear Sales Associate. In this vital position, you will be instrumental in delivering outstanding service to our patients. As the first point of contact, your passion for customer interaction and commitment to providing an exceptional experience will be essential. Your contributions will help us positively influence the health and well-being of our patients.

This role is a full-time, permanent position, requiring up to 40 hours per week.

Key Responsibilities:

Advising clients on optimal eyewear selections tailored to their lifestyle, ensuring they receive the best value and quality Educating patients about advancements in corrective eyewear and assisting in frame selection that meets their aesthetic and functional needs Interpreting optical prescriptions provided by optometrists Conducting frame and facial measurements to guarantee proper fit and alignment of new eyewear, along with performing repairs and adjustments for returning patients Managing Contact Lens orders and assisting with fittings Engaging with patients through various communication channels Processing billing for patients, their medical service providers, and other third parties Coordinating appointment scheduling, prescription printouts, and billing processes Welcoming patients as they arrive at our clinic Maintaining high standards of customer service through your interpersonal skills and problem-solving abilities

Qualifications:

Experience in a customer-facing role, preferably in retail Previous optical experience is advantageous A strong passion for customer service Proficiency in using technology and computer systems Excellent communication skills for providing outstanding patient care Ability to manage multiple tasks in a fast-paced environment

We appreciate your interest in FYidoctors and look forward to reviewing your qualifications. Our team will reach out if there is a match for this opportunity.

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