Optical Sales Consultant
1 month ago
At FYidoctors, we prioritize the well-being of our patients and are proud to be a trusted name across Canada and the USA. Our commitment to health and our doctor-led approach have propelled our growth from 30 locations to over 350 in just 15 years.
Our team, now exceeding 3,000 dedicated individuals, plays a crucial role in serving thousands of valued patients daily. We strive to create a positive and supportive work environment where our employees can flourish and develop their careers.
By becoming part of FYidoctors, you will contribute to making a significant difference in people's lives while enjoying a fulfilling work experience.
Benefits of Working Here:
Competitive compensation with opportunities for quarterly bonuses (for qualifying clinics) Comprehensive benefits package featuring exceptional optical coverage Continuous growth and development opportunities, ensuring a dynamic and rewarding workplace A collaborative workplace culture that encourages teamwork Ongoing training and professional development to advance your careerWhat We Are Looking For:
Our clinic is seeking an individual with exceptional skills and experience to fill the role of Eyewear Sales Associate.
In this pivotal position, you will be instrumental in delivering outstanding service to our patients. As the first point of contact, your passion for customer interaction and commitment to providing an exceptional experience will be vital. Your contributions will help us positively impact the health and well-being of our current and future patients.
This role is a full-time, permanent position, requiring up to 40 hours of work per week, Monday through Friday.
Key Responsibilities:
Educating clients on optimal eyewear selections tailored to their lifestyle, ensuring they receive the best value and quality Informing patients about advancements in corrective eyewear and assisting in frame selection to meet aesthetic and performance needs Interpreting optical prescriptions as provided by an optometrist Conducting frame and facial measurements to ensure proper fit and positioning of eyewear, as well as performing repairs and adjustments for returning patients Placing orders for contact lenses and assisting with fittings Engaging with patients through in-person interactions, phone calls, and email Managing billing processes for patients, their medical service providers, and other third parties Overseeing appointment scheduling, prescription printouts, and payment processing Warmly welcoming patients as they arrive at our clinic Upholding high standards of customer service through your charisma and problem-solving abilitiesQualifications:
Previous experience in a customer-facing role, preferably in retail Optical experience is a valuable asset A strong passion for customer service Proficiency in using technology and computers Excellent communication skills to provide outstanding patient care Ability to multitask in a fast-paced environmentWe appreciate your interest in FYidoctors and look forward to reviewing your qualifications. If your profile aligns with our needs, we will reach out with further information. If not, we hope you will consider future opportunities with us.
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