Aviation Support Specialist

5 days ago


Montreal, Quebec, Canada IMP Group Full time
Role Overview

We are seeking a highly organized and detail-oriented Aviation Support Specialist to join our team at IMP Group. In this role, you will provide administrative support to the Program Management Office and serve as a client-facing representative in our lounge management area.

About the Role

The ideal candidate will have 1-2 years of experience in general office administration, with excellent communication and customer service skills. A DEC/DEP degree is required, and proficiency in MS 365 and MS Teams is necessary. Bilingualism in English and French is an asset.

Responsibilities
  • Administer Product Support Cases and ensure timely closure of requests from inter-disciplinary departments
  • Support Project Managers with project administration, including reports and invoicing
  • Print material as requested and maintain updated MS 365/MS Teams folders
  • Process Work Orders within internal & external databases
  • Follow up on defined action registers to ensure assignees complete their deliverables
  • Serve as a Client Services Representative in our lounge management area, ensuring cleanliness and comfort for clients
Requirements
  • DEC/DEP degree
  • 1-2 years of experience in general office administration
  • Excellent communication and customer service skills
  • Proficiency in MS 365 and MS Teams
  • Bilingualism in English and French (an asset)
Compensation Package

We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience. Our comprehensive benefits package includes health and dental insurance, RRSP matching, and paid time off.

About Us

IMP Group is a leading aviation solutions provider with a legacy spanning over 60 years. We value innovation, teamwork, and excellence, and we invest in our team members through extensive training programs and career advancement pathways. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight.



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