Aviation Operations Support Specialist

1 month ago


Montreal, Quebec, Canada The International Air Transport Association Full time

At The International Air Transport Association, we are passionate about the aviation industry and strive to make it safer, smarter, more sustainable and more inclusive. As an Aviation Operations Support Specialist, you will be part of our Department of Flight and Technical Operations (FTO) in Montreal.

About the Role

  • You will support all Technical Operations focused activities, including organization of Technical Operations Working Group (TOWG) meetings, its reporting Task Forces meetings, and related IATA events.
  • You will participate in daily management of IATA specific project activities by completing administrative and/or Subject Matter Expert (SME) tasks, including the processing of domain tailored surveys, data, information and drafting of IATA documents.

Your Day-to-Day Responsibilities

  • You will follow up on actions agreed during specific calls and meetings initiated by the technical operations team, keeping track on their progress and visibility to the concerned IATA internal stakeholders.
  • You will collect, centralize and appropriately visualize data, information and feedback related to above, including their readiness for and upload to corresponding IATA internal databases and intranet pages.
  • Your day may involve ad-hoc research in aviation technical operations' areas and issues emerged during progress of projects which IATA FTO initiates, contributes/participates to or follows-up.
  • You will prepare, contribute to or coordinate, as applicable, initial or final draft of meeting minutes (MoM), presentations, survey reports, white papers, guidance material and best industry practices manuals under FTO mandate.
  • In close collaboration with the technical team, you will carry out, as assigned, the tasks required to support on-going or new initiatives and projects involving FTO contributions at the IATA core or regional level.

Requirements

  • You have recently graduated from a University with a Bachelor's or Master's degree in engineering (aviation, mechanical, electrical, computer) or Business Administration within the last 12 months.
  • You possess high-level interpersonal and communication skills with a positive and persistent can-do attitude when interacting with internal and external stakeholders.
  • You can effectively interact in an international and multicultural environment, prioritize tasks and meet deadlines.
  • You have very good English language skills (verbal & written) with a reasonable command of aviation specific vocabulary; knowledge of other languages is an asset.
  • You are highly computer literate with strong user capabilities of Word, Excel, PowerPoint, Adobe Acrobat, and you are conversant with using Teams, SharePoint and PowerBI.

We estimate the annual salary for this position to be around $60,000 - $80,000 CAD, depending on experience and qualifications. Please note that this figure is based on local market conditions and does not include additional benefits or allowances that may apply.



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