Food Service Team Lead

3 weeks ago

Cobourg, Ontario, Canada Stacked Pancake & Breakfast House Cobourg Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Stacked Pancake & Breakfast House Cobourg. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service operations.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, ensuring that all tasks are completed efficiently and effectively.
  • Train staff in job duties, sanitation, and safety procedures, ensuring that all team members are equipped to provide excellent customer service.
  • Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Prepare and submit reports on food service operations, including sales, stock, and waste management.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, ensuring that we have a clear understanding of our operations.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a food service environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with a team.
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service.
  • Knowledge of food safety and sanitation procedures, with the ability to train staff in these areas.
Work Environment:

Our kitchen is a fast-paced environment, with a focus on providing excellent customer service. As a Food Service Supervisor, you will be required to work in a standing position for extended periods, with regular walking and movement throughout the kitchen.

Personal Suitability:
  • Client focus, with a strong commitment to providing excellent customer service.
  • Efficient interpersonal skills, with the ability to work effectively with a team.
  • Excellent oral communication skills, with the ability to communicate clearly and effectively with customers and staff.
  • Flexibility, with the ability to adapt to changing circumstances and priorities.
  • Team player, with a strong commitment to working collaboratively with others to achieve our goals.

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