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Technical IT Leadership Position

1 month ago


Toronto, Ontario, Canada Second Nature Designs LP Full time
Job Overview

We are seeking a highly skilled and dedicated IT Manager to lead our dynamic team at Second Nature Designs LP.

About the Role

This is a full-time position that requires strong leadership, technical expertise, and excellent communication skills. The ideal candidate will have experience in managing IT support functions, database management, ERP systems, and web development.

Key Responsibilities
  • IT Management:
    • Manage daily operations of the IT support function
    • Provide technical support to end-users via various channels
    • Diagnose and resolve hardware and software issues
    • Install, configure, and maintain computer systems and networks
    • Manage user accounts, permissions, and passwords
    • Conduct IT training sessions for staff as needed
  • Database Management:
    • Design, implement, and maintain databases (SQL)
    • Ensure database performance, security, and availability
    • Perform regular database backups and recovery procedures
    • Optimize database queries and troubleshoot database-related issues
  • ERP Management:
    • Oversee the implementation, maintenance, and optimization of ERP systems
    • Collaborate with various departments to ensure ERP systems meet business needs
    • Perform regular updates and upgrades to ERP software
  • Software Troubleshooting:
    • Identify and resolve software application issues
    • Install and update software applications
    • Collaborate with software vendors for support and troubleshooting
  • Hardware Troubleshooting:
    • Diagnose and repair hardware issues
    • Maintain an inventory of hardware and software assets
    • Coordinate with vendors for hardware procurement and repairs
  • Web Development:
    • Develop robust and user-friendly web application features from concept to production
    • Implement responsive and visually appealing user interfaces using HTML5, CSS3, and JavaScript
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Minimum 5 years of experience in IT support, database management, ERP systems, and web development
  • Strong knowledge of computer hardware, software, and network systems
  • Proficiency in database languages such as SQL
  • Experience with ERP software (e.g., SAP, Oracle, Microsoft Dynamics)
  • Proficiency in web development languages such as HTML, CSS, JavaScript, and frameworks like React or Angular
Estimated Salary Range

$80,000 - $110,000 per year, depending on qualifications and experience.