Site Supervisor

6 days ago

Abbotsford, British Columbia, Canada ServiceMaster Restore Full time
About Us

ServiceMaster Restore is a leading provider of emergency response, restoration, and construction services to the insurance industry, residential, and commercial customers. Our team is dedicated to delivering exceptional customer service and restoring peace of mind for individuals who have experienced a property loss.

Job Summary

We are seeking a highly skilled and experienced Site Supervisor to join our team. As a Site Supervisor, you will be responsible for providing on-site emergency and repair support to our Project Managers, ensuring timely completion of projects, and delivering exceptional customer service to all stakeholders.

Key Responsibilities
  • Maintain effective communication with Project Managers, sub-trades, and homeowners to ensure quality and timely completion of projects.
  • Provide regular status reports on claim progress.
  • Work within quotes and estimates, ensuring target margins are met.
  • Ensure project requirements are being fulfilled and deadlines/milestones are achieved.
  • Ensure adherence to Emergency Phase and Repair Phase timelines as per established ServiceMaster standard operating procedures.
  • Deliver exceptional customer service to all stakeholders, including adjusters, property managers, homeowners, and insurance representatives.
  • Ensure site photos are uploaded throughout the claim process.
  • Ensure compliance with all site safety protocols.
  • Provide on-call support as required.
Requirements
  • University or College diploma in construction management preferred or formal training in a related field.
  • 5 years of experience in the Restoration (Large Loss) or Construction industry preferred.
  • Water Remediation Technician (WRT) certification is an asset.
  • Fire and Smoke Restoration Technician (FSRT) certification is an asset.
  • Detailed understanding of the reconstruction process.
  • Knowledge of building codes regulating construction trade.
  • Strong interpersonal and communication skills, both written and oral.
  • Excellent leadership and site management skills.
  • Skilled at managing multiple projects, opportunity analysis, and decision-making.
  • Professional in dealing with customers.
What We Offer
  • Competitive wages.
  • Excellent health and dental benefit plan.
  • RRSP and profit-sharing program.
  • Career advancement opportunities.
  • Casual dress code.
  • On-site parking.
  • Employee referral program.

By joining ServiceMaster Restore, you'll be part of an industry-leading company that has been in Canada for over 65 years, with locations from coast to coast. Our talented network of employees share a vision of restoring peace of mind, and our culture is one of diversity, where successful people work together to achieve common goals.

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