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Site Supervisor

2 months ago

Abbotsford, British Columbia, Canada ServiceMaster Restore Full time
{"Job Summary

We are seeking a highly skilled and experienced Site Supervisor to join our team at ServiceMaster Restore. As a Site Supervisor, you will be responsible for providing on-site emergency and repair support to our customers, ensuring timely completion of projects and delivering exceptional customer service.

Key Responsibilities

* Maintain effective communication with project managers, sub-trades, and customers to ensure quality and timely completion of projects
* Provide regular status reports on claim progress
* Work within quotes and estimates, ensuring target margins are met
* Ensure project requirements are being fulfilled and deadlines/milestones are achieved
* Ensure adherence to emergency phase and repair phase timelines as per established ServiceMaster standard operating procedures
* Deliver exceptional customer service to all stakeholders, including adjusters, property managers, homeowners, and insurance representatives
* Ensure site photos are uploaded throughout the claim process
* Ensure compliance with all site safety protocols
* Provide on-call support as required

Requirements

* University or college diploma in construction management or formal training in a related field
* 5 years of experience in the restoration (large loss) or construction industry
* Water remediation technician (WRT) certification is an asset
* Fire and smoke restoration technician (FSRT) certification is an asset
* Detailed understanding of the reconstruction process
* Knowledge of building codes regulating construction trade
* Strong interpersonal and communication skills, both written and oral
* Excellent leadership and site management skills
* Skilled at managing multiple projects, opportunity analysis, and decision-making
* Professional in dealing with customers

About Us

ServiceMaster Restore is a leading provider of emergency response, restoration, and construction services to the insurance industry, residential, and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards. Our people are the core of our business, and we are looking for someone who is people-centered at heart and enjoys variety in their day-to-day work.

We believe success is achieved by putting our 3 Core Values into practice:

* Can Do Attitude
* Get It Done Right
* Win as a Team

If you are interested in being part of a fun, fast-paced work environment and want to be part of a team that seeks to provide restoration of property and peace of mind for individuals who have experienced a property loss, we encourage you to apply.