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Commercial Account Coordinator

2 months ago

SaintEustache, Quebec, Canada Cox Automotive Full time
Job Summary

This role is responsible for fostering strong relationships with Commercial Accounts customers, working closely with accounts to coordinate vehicle sales, and ensuring efficient operational flow.

Key Responsibilities
  • Maintain accurate account records and build positive customer relationships by resolving account issues efficiently and effectively.
  • Develop and maintain close working relationships with major commercial accounts, identifying opportunities to increase consignment levels.
  • Resolve customer inquiries and problems promptly, providing high-quality service and ensuring customer satisfaction.
  • Review and update customer account records, ensuring compliance with contract requirements and maintaining accurate files.
  • Collaborate with Lot Operations and Recon departments to ensure timely movement of vehicles and efficient reconditioning processes.
  • Prepare sale vehicle run processes, including scheduling and notice to customers, in coordination with account administrators and procedures.
  • Work with Lot Operations and Quadrant Coordinators to ensure accurate scanning and organization of account vehicles.
  • Review vehicles in sale lineups, locate missing vehicles, and work with account representatives to ensure vehicles are ready for sale.
  • Adhere to safety procedures and participate in safety activities to promote a safe work environment.
Requirements
  • High School Diploma or equivalent required.
  • 2-4 years of experience in the automobile industry or auction business required.
  • Associate's degree in Business Administration or related field preferred.
  • Valid Driver's License and safe driving record required.
  • Excellent communication and interpersonal skills required.
  • Strong organizational skills and computer knowledge, including experience with AS400, preferred.
About Cox Automotive

Cox Automotive is a leading provider of automotive solutions, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, and Manheim. We empower employees to build a better future and offer a dynamic work environment with opportunities for growth and development.