Service Coordinator

3 days ago


Maple Ridge, British Columbia, Canada Mircom Group of Companies Full time

At Mircom Group of Companies, we're seeking a highly skilled and detail-oriented Service Coordinator to join our team at the Maple Ridge Branch. In this role, you'll be responsible for handling various service-related activities, collaborating with the service and sales teams, and assisting with warehouse duties as needed.

Key Responsibilities
  • Create purchase orders for service department requirements, including vendors, subcontractors, equipment, and technical needs.
  • Develop and schedule service call work orders for technicians.
  • Manage reception duties, such as greeting visitors, handling phone calls, and providing administrative support.
  • Oversee inventory management and coordination of parts, equipment, and tooling for upcoming projects.
  • Perform parts transfers between warehouse locations.
  • Monitor vendor assets, tech assets, and consumable stock levels.
  • Assist with reviewing documents for billing issues, hours, variances, and creating work orders for vendor services.
Requirements and Skills
  • A minimum of 3+ years of office administration experience.
  • Post-secondary education (technical diploma or degree).
  • Strong computer skills in Microsoft Office (Excel, Word, etc.).
  • Excellent customer service and interpersonal skills.
  • Ability to meet tight deadlines and lift up to 50 pounds.

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