Customer Service Representative

3 weeks ago


Hamilton, Ontario, Canada Think Logistics Inc. Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Think Logistics Inc. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Address customer complaints and concerns in a timely and professional manner
  • Arrange for billing and resolve any issues related to services
  • Obtain and examine relevant information to assess client feedback and provide meaningful information and services
  • Receive and log complaints, and respond to clients' inquiries
Requirements
  • College diploma or equivalent in a related field
  • 2-3 years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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