Customer Service Representative

3 weeks ago


Hamilton, Ontario, Canada Handyman Connection of Hamilton, ON Full time
Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Handyman Connection of Hamilton, ON. As a Customer Service Representative, you will be responsible for providing exceptional customer service, managing customer inquiries, and ensuring that our customers receive the highest level of service.

Responsibilities:
  • Provide excellent customer service through phone, email, and in-person interactions
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Work closely with our craftsmen to ensure that customer needs are met and exceeded
  • Develop and maintain a strong understanding of our products and services
  • Collaborate with the team to achieve sales and customer satisfaction goals
Requirements:
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent problem-solving and conflict resolution skills
  • Knowledge of customer service principles and practices
  • Ability to work independently and as part of a team

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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