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Dental Office Receptionist

2 months ago

Old Toronto, Ontario, Canada White Tooth Dental Full time
About the Role

We are seeking a highly skilled and organized Dental Office Receptionist to join our team at White Tooth Dental. As the first point of contact for our patients, you will be responsible for providing exceptional customer service, managing patient intake and care coordination, and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Manage patient intake and care coordination, including scheduling appointments and handling patient communications
  • Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and professional manner
  • Manage the front desk, including handling cash, invoicing customers, and processing payments
  • Process medical billing, insurance verification, and other administrative tasks
  • Maintain accurate and up-to-date patient records, including medical history and treatment plans
  • Collaborate with the dental team to ensure seamless communication and coordination of patient care
Requirements
  • 1 year of experience in customer service or a related field
  • 1 year of experience in scheduling or receptionist work
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; post-secondary education in a related field an asset
What We Offer
  • Competitive hourly rate commensurate with experience
  • Opportunity to work in a dynamic and growing dental practice
  • Professional development opportunities
  • A supportive and collaborative team environment
How to Apply

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.