Emergency Department Supervisor

4 weeks ago

Oshawa, Ontario, Canada Lakeridge Health Full time

Job Summary:

We are seeking a highly skilled and experienced Emergency Department Supervisor to join our team at Lakeridge Health. As a key member of our leadership team, you will be responsible for planning, organizing, and leading the activities of the department, ensuring the delivery of high-quality patient-centered care.

Key Responsibilities:

  • Plan, organize, and lead the activities of the department, including supporting a culture of professional growth, responsibility, respect, and safety.
  • Ensure staff resources are aligned to deliver complete and consistent patient-centered care, including assisting in the recruitment process, overseeing staffing and scheduling, and investigating and resolving complaints.
  • Operationalize the success of the department by participating in the grievance process, anticipating and minimizing organizational and unit-based barriers, and setting performance goals.
  • Support the Patient Care Manager in managing key processes, including attendance support, Patient Experience Management, and WeCare reports.
  • Daily scheduling and coordination of resources, ensuring ED supplies are adequately maintained, and recommending and collaborating in the creation and implementation of policies.

Qualifications:

  • Baccalaureate degree in Nursing or a health-related discipline.
  • Current registration with the College of Nurses of Ontario required.
  • Current BCLS, ACLS, PALS preferred.
  • Canadian Association Nursing Emergency Nursing Certification preferred.
  • Proven significant recent emergency nursing experience in initiatives and project management.
  • Proven evidence of ongoing education.
  • Demonstrated knowledge of hospital nursing functions and current trends in nursing and healthcare.
  • Proven flexibility, initiative, independent judgment, and ability to be self-directed within scope of responsibility.
  • Demonstrated strong organizational skills with ability to prioritize and multi-task.
  • Proven effective interpersonal, communication, negotiation, and conflict management.
  • Proven effective problem-solving and critical thinking skills.
  • Proven capacity to quickly gain credibility through personal style and professionalism, with proven capacity to nurture and mentor others.
  • Demonstrated strong presentation skills.
  • Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork, and Joy.
  • Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices, including staff, patient, and environmental safety, and participation in regular in-service education in this area.

Conditions of Employment:

  • The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.
  • Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.
  • Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.
  • Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.
  • Lakeridge Health is committed to providing a safe and healthy work environment and to preventing the transmission of COVID-19 infections among Lakeridge Health team members and our patients. New Lakeridge Health team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights code.

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