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Marketing Director
2 months ago
Blastworks Inc. is seeking a seasoned Marketing Manager to drive player engagement and retention strategies in our Victoria, BC studio.
You will be responsible for developing and implementing programs to activate, engage, retain, cross-sell, and increase customer lifetime value for our portfolio of successful mobile games.
You will design and execute end-to-end promotional and lifecycle-based communication programs across multiple customer segments, leveraging social media channels, email, and mobile platforms.
Partnering with internal teams to navigate strategy and execution will be a key aspect of this role.
Key Responsibilities:- Develop operational plans and execute CRM programs
- Utilize our CRM platform to create cross-channel customer journeys using user segmentation and dynamic/triggered messaging
- Collaborate with Product Manager and broader teams to develop and implement end-to-end journey and lifecycle campaigns
- Work with Data Analytics team to create reporting that measures campaign effectiveness and channel-level impact
- 5+ years of experience in CRM/direct marketing in a multifaceted and creative environment
- Experience with a major Customer Engagement platform
- Experience with start-to-finish planning, executing multichannel direct marketing CRM programs
- Analytical thinker with a can-do attitude and depth of knowledge in analytics, campaign tracking, and ROI metrics
- Excellent project management skills with a bias towards action against goals, on-time delivery, and operational excellence
- Bachelor's Degree or equivalent experience
- Experience in mobile gaming or lifecycle-based business
- Experience with Leanplum/Clevertap
- Experience with A/B and multivariate testing
- Experience with Mobile User Acquisition
- Experience with ASO
$80,000 - $100,000 CAD annually
Exact compensation will be based on skills and experience.