Banking Advisor

2 weeks ago


Joliette, Quebec, Canada National Bank Full time

About the Role:

We are seeking a skilled Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and building lasting relationships with our clients.

Key Responsibilities:

  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs to manage their finances.
  • Listen to clients' needs and resolve complex situations in a timely and professional manner.
  • Provide advice and offer transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships and ensure client satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.

About the Team:

Our team is dedicated to providing exceptional client service and building strong relationships with our clients. We value passionate people and bold ideas and work together to ensure our clients reach their goals and colleagues do what they love.

What We Offer:

  • A dynamic work environment with cutting-edge collaboration tools.
  • A wide range of flexible benefits to promote your wellbeing and that of your family.
  • Opportunities for career growth and development.
  • A commitment to diversity, equity, and inclusion.

Requirements:

  • A college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.

Language: French


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