Store Operations Manager

2 weeks ago


West Vancouver, British Columbia, Canada Chevron Full time
Job Summary

We are seeking a highly skilled Store Operations Manager to join our team at Chevron Town Pantry. As a Store Operations Manager, you will be responsible for managing the day-to-day operations of our store, including staff management, inventory control, and customer service.

Key Responsibilities
  • Staff Management: Manage and supervise a team of retail staff, including hiring, training, and performance evaluations.
  • Inventory Control: Oversee the receipt, storage, and sale of merchandise, ensuring accurate inventory levels and minimizing losses.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Market Research: Conduct market research to determine consumer demand and trends, informing purchasing decisions and inventory management.
  • Marketing Strategies: Develop and implement marketing strategies to promote our store and products, including social media, advertising, and in-store promotions.
  • Financial Management: Manage store finances, including budgeting, forecasting, and reporting.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of retail management experience.
  • Language: English.
Preferred Qualifications
  • Post-Secondary Education: Diploma or degree in business, marketing, or a related field.
  • Leadership Experience: Proven leadership experience in a retail environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to resolve conflicts and provide exceptional service.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, with programs and initiatives in place to support underrepresented groups.


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