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Pet Store Manager

2 months ago

Woodstock, Ontario, Canada Pet Valu Full time
Job Overview

We are seeking a highly motivated and experienced Store Manager to join our team at Pet Valu. As a Store Manager, you will be responsible for leading a team of Pet Experts to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Customer Service
    • Ensure that all customer service standards are met by staff
    • Maintain courteous relationships within the community
  • Team Management
    • Manage a team of employees, including recruiting, scheduling, training, and day-to-day assignment of tasks
    • Supervise and coach employees to ensure they meet performance expectations
  • Store Operations
    • Coordinate order placements and maintain appropriate inventory levels
    • Ensure that store audits and safety audits are completed
    • Coordinate minor store repairs and complete miscellaneous corporate paperwork
  • Results-Oriented
    • Coordinate efforts of store staff to achieve targeted results
    • Monitor and analyze sales data to identify opportunities for growth
Requirements
  • Experience
    • Minimum of 2 years customer service and retail store management experience
  • Skills
    • Enthusiasm for learning and growth in the pet care industry
    • Possess an outgoing and friendly personality with strong customer service skills
    • Ability to work as scheduled to meet attendance requirements, including weekends and evenings
    • Ability to have reliable means of transportation to and from the store
    • Working knowledge of POS system
    • Ability to lift 50lbs repetitively
About Us

We are a leading pet retailer dedicated to providing high-quality products and exceptional customer service. Our mission is to improve the quality of life for all pets and pet owners. If you are passionate about the pet care industry and have a strong desire to lead a team of Pet Experts, we encourage you to apply for this exciting opportunity.