Current jobs related to International Customer Service Team Lead - Kitchener, Ontario - The Erb Group of Companies

  • Customer Service Team Lead

    3 weeks ago

    Kitchener, Ontario, Canada Robertson Human Asset Full time

    Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Robertson Human Asset. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:* Provide unprecedented customer...

  • Customer Service Team Lead

    5 days ago

    Kitchener, Ontario, Canada Robertson Human Asset Full time

    Job OverviewRobertson Human Asset is seeking a skilled Customer Service Team Lead to provide exceptional support to our clients and internal teams. This role involves leading the CSR team, processing customer orders, and resolving inquiries/complaints in a fast-paced environment.Key ResponsibilitiesTeam LeadershipLead the CSR team and delegate tasks to team...

  • Customer Service Team Lead

    3 weeks ago

    Kitchener, Ontario, Canada Robertson Human Asset Full time

    Job Title: Customer Service Team LeadJob Summary:You will be responsible for providing exceptional customer service by interacting confidently and efficiently with internal and external customers (Dentists and Hygienists, Field Sales Reps, Service Technicians, and Purchasers) by phone, email, and social media.Key Responsibilities:Become an expert on the...

  • Customer Service Team Lead

    7 days ago

    Kitchener, Ontario, Canada Robertson Human Asset Full time

    About the RoleA key member of our Robertson Human Asset team, the Customer Service Team Lead will be responsible for providing exceptional customer service to our clients and internal stakeholders. This role is ideal for a customer-focused individual with experience in a fast-paced environment.ResponsibilitiesLead a team of customer service representatives,...

  • Customer Service Team Lead

    2 weeks ago

    Kitchener, Ontario, Canada Robertson Human Asset Full time

    Job Title: Customer Service Team LeadJob Summary:Robertson Human Asset is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in the dental industry.Key Responsibilities:Lead a team of customer service...

  • Customer Service Team Lead

    3 weeks ago

    Kitchener, Ontario, Canada Robertson Human Asset Full time

    Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at Robertson Human Asset. As a key member of our sales and marketing team, you will be responsible for providing exceptional customer service to our clients in the dental industry.Key ResponsibilitiesLead the customer service team and delegate tasks to team members.Assist...

  • Customer Service Team Lead

    3 weeks ago

    Kitchener, Ontario, Canada Robertson Human Asset Full time

    You will be responsible for delivering exceptional customer service by effectively interacting with internal and external customers (Dentists and Hygienists, Field Sales Reps, Service Technicians, and Purchasers) through various communication channels.PRIMARY RESPONSIBILITIESBecome an expert on Robertson Human Asset's dental products and services.Lead the...

  • E-Shop Manager International

    4 weeks ago

    Kitchener, Ontario, Canada Synergie Hunt International inc. Full time

    At Synergie Hunt International inc., we are seeking a highly motivated and experienced retail professional to join our team as an E-Shop Manager International. This exciting opportunity will allow you to leverage your skills and expertise in retail merchandising and inventory management to drive business growth and success.About the Role:We are looking for a...

  • E-Shop Manager International

    4 weeks ago

    Kitchener, Ontario, Canada Synergie Hunt International inc. Full time

    At Synergie Hunt International inc., we are seeking a highly motivated and experienced retail professional to join our team as an E-Shop Manager International. This exciting opportunity will allow you to leverage your skills and expertise in retail merchandising and inventory management to drive business growth and success.About the Role:We are looking for a...

  • Customer Service Team Lead

    5 days ago

    Kitchener, Ontario, Canada Robertson Human Asset Full time

    About the Role:You will be responsible for delivering exceptional customer service and support to our clients in the dental industry. This is a unique opportunity to join our team as a Customer Service Team Lead and make a meaningful impact on our customers' experiences.

  • Food Service Team Lead

    2 weeks ago

    Kitchener, Ontario, Canada Bombay cuisine Full time

    Job Title: Food Service Team LeadAbout the Role:We are seeking a highly skilled Food Service Team Lead to join our team at Bombay cuisine. As a Food Service Team Lead, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.Key...

  • Food Service Team Lead

    2 weeks ago

    Kitchener, Ontario, Canada Marble Slab Creamery Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a skilled Food Service Team Lead to join our team at Marble Slab Creamery. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.Key...

  • Food Service Team Lead

    3 weeks ago

    Kitchener, Ontario, Canada Pyramid Pizza & Wings Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Pyramid Pizza & Wings. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and...

  • Food Service Team Lead

    2 weeks ago

    Kitchener, Ontario, Canada Pyramid Pizza & Wings Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Pyramid Pizza & Wings. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and...

  • Food Service Team Lead

    3 weeks ago

    Kitchener, Ontario, Canada BIG D'S HOT CHICKEN Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at BIG D'S HOT CHICKEN. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and...

  • Food Service Team Lead

    3 weeks ago

    Kitchener, Ontario, Canada BIG D'S HOT CHICKEN Full time

    **Job Title:** Food Service Team Lead**Job Summary:** We are seeking a highly motivated and experienced Food Service Team Lead to join our team at BIG D'S HOT CHICKEN. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and...

  • Food Service Team Lead

    3 weeks ago

    Kitchener, Ontario, Canada PIZZA ROMA PLUS Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at PIZZA ROMA PLUS. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and high-quality...

  • Food Service Team Lead

    4 weeks ago

    Kitchener, Ontario, Canada Tim Horton's Full time

    Job Title: Food Service SupervisorWe are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Horton's. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.Key Responsibilities:Lead and supervise a...

  • Food Service Team Lead

    4 weeks ago

    Kitchener, Ontario, Canada Tim Horton's Full time

    Job Title: Food Service SupervisorWe are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Horton's. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.Key Responsibilities:Lead and supervise a...

  • Food Service Team Lead

    4 weeks ago

    Kitchener, Ontario, Canada Tim Horton's Full time

    Job Title: Food Service SupervisorWe are seeking a highly skilled Food Service Supervisor to join our team at Tim Horton's. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.Key Responsibilities:Lead and supervise a team of food...

International Customer Service Team Lead

2 months ago

Kitchener, Ontario, Canada The Erb Group of Companies Full time

Job Title: International Customer Service Team Lead

Job Summary:

The Erb Group of Companies is seeking a highly skilled and experienced International Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for managing and supervising a team of customer service representatives, ensuring exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage and supervise a team of customer service representatives, providing guidance and support to ensure exceptional customer service and support to clients.
  • Develop and implement effective customer service strategies and processes to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless communication and coordination with clients and internal stakeholders.
  • Monitor and analyze customer feedback and complaints, identifying areas for improvement and implementing corrective actions.
  • Provide coaching and training to customer service representatives to enhance their skills and knowledge.
  • Develop and maintain relationships with clients, understanding their needs and preferences to provide tailored solutions.
  • Manage and maintain accurate records and reports, ensuring compliance with company policies and procedures.
  • Perform other duties as required to support the team and achieve business objectives.

Requirements:

  • Two (2) years of experience supervising a team in a customer service or logistics environment.
  • Knowledge of transportation industry and logistics processes.
  • Ability to make quality decisions and respect for confidentiality.
  • Able to organize, prioritize, and work with attention to detail.
  • Intermediate experience using MS Office (Excel, Word, Outlook).
  • Experience with AS400 preferred.
  • Knowledge of U.S. geography considered an asset.
  • Strong organization, time management, and computer skills required.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
  • Professional development and training opportunities.