Retail Store Team Lead

3 weeks ago


Burlington, Ontario, Canada Ontario Inc Full time

Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and leading a team of sales workers.

Key Responsibilities:

  • Assign sales workers to duties and tasks to ensure efficient store operations
  • Authorize the return of merchandise and resolve customer complaints in a timely and professional manner
  • Establish work schedules and ensure that all tasks are completed on time
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
  • Supervise and coordinate the activities of sales workers, providing guidance and support as needed

Requirements:

  • College or CEGEP education
  • 1-2 years of experience in a retail environment
  • Excellent communication and leadership skills
  • Ability to work under pressure and multitask
  • Physical ability to handle heavy loads and stand for long periods

Work Environment:

  • Temporary work term
  • 40 hours per week
  • English language required


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