Process Analyst

4 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled Process Analyst to join our Identity and Access Management (IAM) team. As a Process Analyst, you will play a critical role in designing, developing, and maintaining current and future state business processes related to IAM. Your expertise will help us drive continuous improvement and ensure the effectiveness of our IAM processes.

Key Responsibilities
  • Provide leadership and counsel in establishing and implementing processes, standards, guidelines, and best practices for IAM operations.
  • Participate in the documentation and maintenance of high-level operational processes, highlighting key controls and monitoring these controls for opportunities for strategic performance improvement.
  • Champion the creation of metrics and manage with a higher level of information, differentiating between project and program metrics.
  • Partner with IAM teams and other business partners to achieve business alignment and strategic business objectives.
  • Contribute to the IAM IT strategic direction, providing technology thought-leadership and strategic solutions that enhance and support business processes and enable the IT Risk Functional Unit in achieving their goals.
  • Promote innovative or improved methods to get the work done and implement best practices.
Requirements
  • 3-5 years of experience in IAM with special consideration to those with experience in process and procedure development.
  • Experience in more than one of the following IAM domains: Authentication, Access Request and Provisioning, Privileged Access Management, Authorization.
  • Experience with control testing and metrics collection.
  • Ability to identify and mitigate gaps in aspects of an organization's IAM maturity.
  • Strong organizational, communication, project management, and time management capabilities.
What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.

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