Claims Specialist, Large Losses
3 weeks ago
At Intact Financial Corporation, we're committed to helping people, businesses, and society prosper in good times and be resilient in bad times. Our employees are at the heart of this mission, and we're looking for a talented Claims Consultant to join our team.
We're seeking a skilled Claims Consultant to handle complex large loss claims through all distribution channels. As a member of our National EBI/Energy Specialty Claims team, you'll be responsible for the direct handling and monitoring of first-party and third-party complex claims with exposures in Canada and internationally.
The types of losses you'll manage may include Energy, Equipment Breakdown, Commercial Property, Environmental Liability, and other Specialty Claims. Your expertise will be essential in managing, investigating, analyzing, negotiating, and resolving large and complex claims.
Key responsibilities will include:
- Managing and resolving large and complex commercial, energy, and equipment breakdown property claims with exposures over $1 million.
- Engaging and managing consultants, independent adjusters, accountants, and engineers to confirm coverage, determine liability, and assess damages.
- Mentoring and guiding regional file handlers to ensure consistent and effective claims handling and support long-term succession planning.
- Training colleagues on complex claims handling.
- Working with Underwriting and Loss Prevention to identify potential risks, hazards, and trends.
- Providing excellent customer service to brokers, customers, and colleagues.
- Delivering and exceeding on key performance indicators related to loss development and loss adjustment expenses, claims leakage control, and expense management.
- Leveraging expertise in a creative, continuous improvement environment to support best practice operations.
- Effectively negotiating claims when appropriate.
- Attending settlement conferences and trials.
- Attending loss locations and other broker and client meetings when necessary.
We're looking for a seasoned professional with 10+ years of experience in direct handling of large and complex commercial property claims, with a minimum of 5 years of experience handling large and complex equipment breakdown and energy claims.
Key qualifications include:
- Technical expertise acquired through extensive experience in direct handling of large and complex property claims.
- A critical thinker with intellectual curiosity when approaching complex problems in time-sensitive situations.
- A skilled communicator able to foster favorable business relationships and provide clear guidance to clients.
- A problem solver able to gather information, evaluate situations, and negotiate next steps toward a solution.
- Able to adapt to changing needs and understand the need to be flexible and agile.
- A planner able to effectively organize and establish an effective strategy.
- A strong collaborator with a passion for mentoring and coaching others.
- Appropriate knowledge of relevant regulatory and legal requirements applicable to this position.
- Undergraduate degree or CIP designation (asset).
- Flexible travel as needed.
We offer a range of benefits and rewards, including a financial rewards program, an industry-leading Employee Share Purchase Plan, an extensive flex pension and benefits package, and flexible work arrangements.
We're an equal opportunity employer and value diversity and inclusion. If you're passionate about helping people, businesses, and society prosper, we encourage you to apply.
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Toronto, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a seasoned Claims Specialist to join our National EBI/Energy Specialty Claims team at Intact Financial Corporation.As a Claims Specialist, you will be responsible for handling complex large loss claims through various distribution channels. Your expertise will be utilized to manage, investigate, analyze, negotiate, and resolve...
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Toronto, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a seasoned Claims Specialist to join our National EBI/Energy Specialty Claims team at Intact Financial Corporation.As a Claims Specialist, you will be responsible for handling complex large loss claims through various distribution channels. Your expertise will be utilized to manage, investigate, analyze, negotiate, and resolve...
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