Food Service Team Lead

2 weeks ago


Edmonton, Alberta, Canada Royal Sweets & Restaurant Full time

Job Title: Food Service Supervisor

About the Role:

We are seeking a skilled Food Service Supervisor to join our team at Royal Sweets & Restaurant. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities:

  • Establish Work Schedules: Develop and implement efficient work schedules to meet the demands of our busy restaurant.
  • Supervise Staff: Lead and motivate our food service team to deliver exceptional customer service and high-quality food.
  • Train and Develop Staff: Provide ongoing training and development opportunities to help our staff grow and succeed in their roles.
  • Manage Inventory: Ensure accurate inventory management to minimize waste and optimize stock levels.
  • Quality Control: Maintain the highest standards of quality control to ensure our food and service meet the expectations of our customers.
  • Customer Service: Respond promptly and professionally to customer complaints and concerns.
  • Record Keeping: Maintain accurate records of sales, stock, and repairs to inform business decisions.
  • Reporting: Prepare and submit regular reports to management on key performance indicators.

Work Environment:

As a Food Service Supervisor at Royal Sweets & Restaurant, you will work in a fast-paced environment with a high level of physical activity. You will be required to stand for extended periods, walk, and lift heavy objects.

Personal Suitability:

We are looking for a team player with excellent communication skills, flexibility, and a client-focused approach. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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