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Care Coordinator Specialist

2 months ago

Toronto, Ontario, Canada North York General Hospital Full time
Job Description

North York General Hospital is seeking a highly skilled Care Coordinator Specialist to join our dynamic team in the Community Integration Department. This is an exciting opportunity to work with a dedicated team of healthcare professionals who are passionate about providing exceptional patient care.


About Us
North York General Hospital (NYGH) is one of Canada's leading community academic hospitals, committed to delivering innovative and compassionate care to our patients. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners driving the development of a locally integrated health system.

Key Responsibilities
The successful candidate will serve as a centralized point of access connecting Primary Care Providers (PCPs) with appropriate community, clinical, and specialized supports for complex patients across the healthcare continuum. Key responsibilities include:
  • Serve as a single point of access to connect PCPs with relevant resources and services
  • Use assessment skills to collect patient information required for supporting care coordination
  • Triage calls appropriately by understanding the difference between emergent and non-emergent cases
  • Navigate different clinics and departments to support PCPs in managing medical, functional, cognitive, and psychosocial conditions
  • Enhance workflow and communication pathways between hospital, primary care, and community care by identifying gaps in care and promoting seamless pathways that optimize patient care

Qualifications
The ideal candidate will possess a regulated Allied health professional designation in good standing and at least 3 years of experience in acute care or community settings. Computer proficiency and ability to work remotely are also essential. A strong knowledge of hospital/community resources, relationship management, problem-solving, and critical thinking skills are also required.

Benefits
We offer a highly competitive total compensation package including benefits, pension, vacation pay, or pay in lieu of benefits, when applicable. Our Total Rewards package includes a comprehensive benefits plan, generous vacation time, and opportunities for career growth and development. If you're looking for a challenging and rewarding role in a dynamic healthcare environment, we encourage you to apply.

Estimated Salary Range: $60,000 - $80,000 per annum