Customer Service Team Lead
2 weeks ago
Job Title: Customer Service Team Lead
Job Summary:
We are seeking an experienced Customer Service Team Lead to join our team at VG PROFESSIONALS LTD. The ideal candidate will have a background in customer-facing roles and experience in leading teams.
Key Responsibilities:
- Prepare production and other reports
- Supervise workers and projects
- Coordinate and schedule activities
- Recruit and hire workers and carry out related staffing actions
- Train or arrange for training
- Estimate costs and materials
- Ensure health and safety regulations are followed
- Read blueprints and drawings
- Requisition or order materials, equipment and supplies
Personal Suitability:
- Organized
- Team player
Additional Requirements:
- Supports social and labour market integration of newcomers and/or refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Offers mentorship, coaching and/or networking opportunities for youth
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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