Medical Clinic Receptionist

4 weeks ago


Vancouver, British Columbia, Canada Revere Physiotherapy Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Revere Physiotherapy. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.

Key Responsibilities
  • Provide warm and welcoming greetings to patients and visitors
  • Manage patient flow, scheduling appointments, and coordinating with healthcare professionals
  • Process patient information, maintain accurate records, and ensure confidentiality
  • Operate switchboard, answer phone calls, and relay messages
  • Perform various administrative tasks, including data entry, filing, and mail distribution
  • Assist with billing, invoicing, and payment processing
  • Provide directory assistance, relay service to persons with disabilities, and perform basic bookkeeping tasks
  • Stay up-to-date with clinic policies, procedures, and protocols
Requirements
  • High school diploma or equivalent required; post-secondary education an asset
  • Previous experience in a medical or administrative role an asset
  • Excellent communication, organizational, and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in MS Office, including Word, Excel, and Outlook
  • Ability to multitask, prioritize tasks, and meet deadlines
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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