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    4 weeks ago

    Atholville, New Brunswick, Canada Nova Atlantic Full time

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    3 weeks ago

    Atholville, New Brunswick, Canada Nova Atlantic Full time

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Technical Support Specialist

1 month ago

Atholville, New Brunswick, Canada Nova Atlantic Full time
Job Title: Technical Support Technician

We are seeking a highly skilled Technical Support Technician to join our team at Nova Atlantic. As a Technical Support Technician, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.

Key Responsibilities:
  • Provide technical support to users via phone, email, or in-person
  • Research and implement solutions to technical issues
  • Collaborate with other technical support analysts to resolve complex issues
  • Participate in the redesign of applications and software
  • Supervise other technical support workers
  • Provide business systems, network, and Internet support to users
Requirements:
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet tight deadlines
  • Attention to detail and ability to multitask
  • Client-focused and efficient interpersonal skills
Work Environment:

As a Technical Support Technician at Nova Atlantic, you will work in a fast-paced environment with a team of experienced technical support analysts. You will be required to work under pressure and meet tight deadlines, but you will also have the opportunity to develop your skills and knowledge in a dynamic and supportive team.

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options