Mental Health Crisis Counsellor

3 weeks ago


Hawkesbury, Canada Hawkesbury General Hospital & District General Hospital Full time

Position Overview

The Hawkesbury General Hospital & District General Hospital is seeking a skilled Crisis Counsellor to join our Mental Health and Addictions Crisis Service. As a Crisis Counsellor, you will respond to crisis situations, including triage, assessment, crisis management, and short-term transitional support.

The ideal candidate will possess a Bachelor's Degree in Social Services, Psychology, or a related field, and have a minimum of three years of experience in Mental Health and Addiction. Excellent clinical and assessment skills in psychiatric crisis, as well as in-depth knowledge of mental illnesses and concurrent disorders, are essential.

Key Responsibilities

  • Respond to crisis situations, including triage, assessment, crisis management, and short-term transitional support
  • Act as an expert resource for customer follow-ups and reminders
  • Travel to meet people in crisis throughout the Prescott-Russell region, offering immediate support to individuals aged 16 and over who are experiencing emotional distress

Requirements

  • Bachelor's Degree in Social Services, Psychology, or a related field
  • Minimum of three years of experience in Mental Health and Addiction
  • Excellent clinical and assessment skills in psychiatric crisis
  • In-depth knowledge of mental illnesses and concurrent disorders
  • Knowledge and understanding of the Mental Health Act
  • Able to practice and impart the skill of empathy in the client-counsellor interaction
  • Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness
  • Possess a working knowledge of both official languages
  • Possess strong problem-solving, critical thinking, and communication skills
  • Capable of working in a multi-disciplinary environment
  • Must hold a valid driver's license, use of vehicle, and insurance


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