Insurance Industry Business Analyst

2 weeks ago

Calgary, Alberta, Canada Acera Insurance Full time
Business Analyst, National Standards

We are seeking a highly skilled Business Analyst to join our team at Acera Insurance. As a Business Analyst, you will play a critical role in driving business improvements and optimizing our operations.

Main Responsibilities
  • Collaborate with stakeholders to gather and analyze business requirements to understand their needs and objectives.
  • Conduct detailed analysis of business processes and workflows to identify areas for improvement and optimization.
  • Develop and implement workflows to meet business requirements.
  • Assist with planning, coordinating, and managing projects to meet business needs.
  • Provide training and support to staff on new processes, systems, and tools.
  • Act as a subject matter expert for business processes and systems within the organization.
Qualifications
  • Proven experience as a Business Analyst, Project Manager, or Learning & Development specialist, preferably within the insurance industry.
  • Experience working with software such as Applied Epic and Salesforce.
  • Experience in project management with a strong understanding of project management methodologies and tools.
  • Excellent analytical and problem-solving skills, with the ability to drive business improvements.
  • Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
Preferred Skills
  • Knowledge of insurance brokerage operations and processes.
Values & Competencies
  • Detail-oriented and highly organized.
  • Proactive and self-motivated with a strong work ethic.
  • Ability to work independently and as part of a team.
  • Adaptable and able to manage multiple priorities in a fast-paced environment.

Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. We offer a collaborative work structure that combines our people's strength and expertise to provide greater value, knowledge, and resources to our clients nationwide. We are an equal opportunity employer and are committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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