Strategic Solutions Engineer

1 month ago

Toronto, Ontario, Canada Postman Full time
About Postman

Postman is the world's leading collaboration platform for API development, empowering individuals and enterprises to create better APIs faster.

Job Description

We're seeking a Strategic Solutions Engineer to join our team in Toronto. As a key member of our sales team, you will partner with our Sales team to promote an API-first development culture, nurture customer relationships, and guide Postman users on how to effectively leverage our platform to build their APIs.

Key Responsibilities
  • Drive enterprise sales by nurturing prospects and supporting Strategic and Enterprise customers
  • Conduct discovery, qualification, technical demos, and proof of value workshops with prospective customers
  • Handle Postman technical questions or objections and provide solutions or workarounds to address customer needs
  • Understand deeply our customers' workflows today and how they can adopt API-first development best practices
  • Share customer feedback with appropriate teams and provide general customer advocacy
  • Remain up-to-date with the competitive landscape, current trends, and challenges in the API market
  • Create proof of concept integrations, tooling, and workflows as needed to support prospective customers
  • Maintain and develop customer sandbox environments and best practices of working with the product
  • Act as a technical intermediary between sales and other teams to best fit our customers' needs
Requirements
  • 6+ years of enterprise sales/solutions engineering experience
  • 2+ years of software development experience
  • Bachelor's degree in Computer Science, a related field, or relevant work experience
  • Customer-facing experience and comfortable engaging all levels of technologists, including individual developers, QA, product, and engineering leaders
  • Experience engaging senior management and executive audiences to convey Postman's value proposition
  • Capable of forging deep, long-lasting relationships with Enterprise/Strategic customers
  • Strong understanding of APIs and experience with producing and consuming APIs across different domains
  • Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle
  • Comfortable with the enterprise SaaS sales process and common security concerns of cloud services
  • Experience executing enterprise sales strategies and sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.
  • Excellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions
  • Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.
  • Fast learner, excited, and willing to learn new technology on an ongoing basis
  • Great communication skills (presentation, verbal, and written)
  • Undergraduate degree or equivalent experience
What We Offer

This is a remote role based in Toronto, with a reasonably estimated OTE range of 204,000 - 276,000 CAD and a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

Postman has an informal and fun working team environment. We believe in a hybrid workplace, with opportunities to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about.

We're creating a long-term company, and we want you to be part of it.

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