Customer Experience Agent
4 days ago
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. We are committed to providing exceptional service and support to our clients, and we are seeking talented individuals to join our team.
Job Overview
This is an exciting opportunity to join our Contact Center team as a Customer Experience Agent. In this role, you will work closely with our team to provide exceptional customer service and support to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and ensuring timely issue resolution.
Key Responsibilities
- Respond to customer inquiries through various channels
- Resolve customer issues efficiently and effectively
- Collaborate with internal teams to resolve complex customer issues
- Meet or exceed performance metrics and productivity standards
- Provide ongoing support to customers through phone, email, and chat channels
Requirements
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication, problem-solving, and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and proficiency in Microsoft Office applications
Benefits
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Opportunities for career advancement and growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
What Sets Us Apart
- Comprehensive training program to equip you with the necessary skills and knowledge
- Ongoing coaching and feedback to support your growth and development
- Opportunity to work with a diverse range of clients and industries
- Flexible scheduling options to accommodate your needs
- Recognition and rewards for your hard work and dedication
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a brief cover letter explaining why you are the ideal candidate for this role.
-
Customer Service Agent
5 days ago
Halifax, Nova Scotia, Canada Executive Aviation Full timeAre you ready to take off and start a new and exciting career in the aviation industry?If so, we want to chat with youOur operation in Halifax keeps growing and provides our team members with an amazing opportunity to work with many of our different airline partnersIn Halifax, you will be a part of an amazing team of customer service specialists who work...
-
Return Agent
3 days ago
Halifax, Nova Scotia, Canada Enterprise Rent-A-Car Full timeEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be...
-
Return Agent
3 days ago
Halifax, Nova Scotia, Canada Enterprise Rent-A-Car Full timeEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be...
-
Mobility Agent
3 days ago
Halifax, Nova Scotia, Canada Enterprise Rent-A-Car Full timeThe Role:We are seeking a highly motivated and customer-focused individual to join our team as a Mobility Agent. In this role, you will be responsible for providing exceptional service to our customers during the rental car return process. Your responsibilities will include assisting customers with their returns, resolving any issues that may arise, and...
-
Customer Service Representative
3 days ago
Halifax, Nova Scotia, Canada Enterprise Rent-A-Car Full timeAbout UsEnterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America. We are a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands.The RoleWe are seeking a highly motivated and customer-focused Return Agent to join our...
-
Senior Mortgage Agent Coordinator
32 minutes ago
Halifax, Nova Scotia, Canada RevTalent Full timeMortgage Industry Expertise:This is an excellent opportunity to join a fast-paced and rapidly growing organization that offers comprehensive training and support. As a Team Lead (Experienced) Mortgage Agent, you will work closely with the sales and marketing teams to develop and implement effective strategies to increase sales and revenue. Your role will...
-
Estate Agent Team Lead
7 days ago
Halifax, Nova Scotia, Canada Spicerhaart Group Ltd. Full timeWe are Spicerhaart Group Ltd., a dynamic estate agency looking for a skilled Estate Agent Team Lead to join our successful team in Croydon. This exciting opportunity offers a chance to excel in your career, with a focus on generating new and repeat business.About the RoleThe ideal candidate will possess exceptional leadership skills, a strong work ethic, and...
-
Home-Based Call Center Agent
4 days ago
Halifax, Nova Scotia, Canada MCI Full timeAbout the Position: We are seeking a highly motivated and customer-focused individual to join our team as a Home-Based Call Center Agent. In this role, you will be responsible for handling inbound customer calls, responding to customer inquiries, and resolving customer complaints. You will also have the opportunity to sell new products and services to...
-
Return Agent
3 days ago
Halifax, Nova Scotia, Canada Enterprise Holdings Full timeMust be at least 18 years of age. Minimum High School Diploma or G.E.D. required. Must have a current and valid class 5 Nova-Scotia driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). Minimum 1 year experience...
-
Retail Mail Agent
6 days ago
Halifax, Nova Scotia, Canada Canada Post Full time**Job Description**We are looking for a Retail Mail Agent to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, processing mail, and selling postal products and services.Main ResponsibilitiesDeliver outstanding customer service by answering customer inquiries, resolving issues,...
-
Only 24h Left: Customer Service Agent
2 days ago
Halifax, Nova Scotia, Canada Executive Aviation Fuels Ltd Full timeAre you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with youOur operation in Halifax keeps growing and provides our team members with an amazing opportunity to work with many of our different airline partners In Halifax, you will be a part of an amazing team of customer service specialists who work...
-
Customer Experience Representative
3 days ago
Halifax, Nova Scotia, Canada Enterprise Rent-A-Car Full timeEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be...
-
Customer Experience Specialist
5 days ago
Halifax, Nova Scotia, Canada Virgin Plus Full timeCompany OverviewAt Virgin Plus, we strive to deliver exceptional connectivity experiences to our customers. We believe in creating a positive impact on the lives of Canadians by providing innovative solutions and seamless customer experiences.We value diversity and foster an inclusive community where all team members can thrive. Our commitment to...
-
Customer Experience Specialist
22 hours ago
Halifax, Nova Scotia, Canada MCI Full timeAbout Our Team: At MCI, we believe in fostering a collaborative and inclusive work environment that encourages creativity and innovation.Job Description:We are seeking a skilled and motivated Customer Experience Specialist to join our team in Nova Scotia. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service...
-
Customer Service Representative
3 days ago
Halifax, Nova Scotia, Canada Mass Markets Full timeMass Markets is seeking a highly motivated and customer-focused individual to join our team as a Work at Home Contact Center Agent. This role requires strong communication and problem-solving skills, with the ability to work independently in a fast-paced environment.The successful candidate will be responsible for providing exceptional customer service...
-
Customer Experience Champion
1 day ago
Halifax, Nova Scotia, Canada MaRayTech Consulting Ltd. Full timeMaRayTech Consulting Ltd.: A Leader in Financial Sector ServicesWe provide expert IT services to insurance companies, banks, and FinTechs, delivering tailored financial solutions that meet their evolving needs. As an Inbound Customer Service Representative, you'll play a vital role in building strong relationships with our customers, addressing their...
-
Customer Experience Advisor
6 days ago
Halifax, Nova Scotia, Canada H & M Hennes & Mauritz Gruppe Full timeAbout UsH&M is a leader in the fashion industry, known for our commitment to quality, sustainability, and customer satisfaction. Our mission is to deliver inspiring and affordable fashion to customers worldwide.Role OverviewThe Retail Sales Associate plays a vital role in achieving this mission by delivering exceptional customer experiences and ensuring that...
-
Customer Experience Ambassador
6 days ago
Halifax, Nova Scotia, Canada U.S. Cellular Full timeCompany OverviewAt U.S. Cellular, we believe in being straightforward and honest. We are real people from real places, bringing wireless connectivity closer every day on a state-of-the-art nationwide network built from our communities up.We connect our customers to what matters most to them – it's not just a job, it's a calling. In fact, making full-on...
-
Mobility Solutions Agent
3 days ago
Halifax, Nova Scotia, Canada Enterprise Rent-A-Car Full timeOur VisionAt Enterprise Mobility, we strive to be the world's best and most trusted mobility company. We achieve this by delivering exceptional customer service, providing a wide range of mobility solutions, and maintaining a commitment to quality and excellence in everything we do.The PositionWe are seeking a skilled and customer-focused Return Agent to...
-
Customer Experience Manager
4 days ago
Halifax, Nova Scotia, Canada Roots Full timeAbout the RoleThis is an exciting opportunity to shape our company's future by leading our sales team and driving business growth. As a Retail Operations Manager, you'll be responsible for overseeing daily operations, managing inventory, and ensuring seamless customer experiences.Main TasksManage day-to-day store operations, including inventory control and...