Healthcare Provider Database Coordinator

4 days ago


Mississauga, Ontario, Canada The Cigna Group Full time

Job Description

The role of Provider Relations is to accurately register healthcare providers and maintain a current database in order to support providers by delivering effective and timely communications to ensure seamless claims adjudication and claims payment.

We are seeking a skilled Provider Relations Representative to work from our Mississauga office. The successful incumbent will review network agreements from pharmacy, medical supplies & equipment, mental health care, vision care, and dental providers for accuracy and completeness and ensure that all providers' pertinent information is correctly entered into the Express Scripts Canada system.

Key Responsibilities

  • Validates completed provider agreements and returns to providers for further review and modifications if information is missing
  • Ensures that all pharmacy, medical supplies & equipment and dental providers' required agreement information is entered into the Express Scripts Canada System in a timely manner
  • Ensures that all pharmacy, medical supplies & equipment, mental health care, visions care, and dental providers' modifications and terminations are updated in a timely manner
  • Handles provider, association and software vendor inquiries in a supportive and professional manner
  • Collaborates with teammates and assists in other team deliverables as required

About The Cigna Group

The Cigna Group is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.



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